Carolyn
Nickerson
Senior Product Designer
I design customer-facing products that simplify complex decisions and create measurable business impact.
Over the past 8 years, I've led product design across mobile, web, e-commerce, and service experiences used by millions of customers.
My work combines customer insight, business strategy, and systems thinking to create experiences that build trust, reduce friction, and help people achieve their goals with confidence.
Selected Projects
Subscriptions
App & Web
Increasing discovery & engagement across T-Mobile’s subscriptions experiences to reflect how customers think and decide
LEAD DESIGNER • ADD-ONS & BENEFITS
E-commerce
Web
Redesigning how customer’s switch to Prepaid T-Mobile without giving up their own phones
LEAD DESIGNER • MAGENTA PREPAID
E-commerce
0→1 features
Web
Simplifying luxury rug & carpet e-commerce; improving clarity across product discovery & customization flows
LEAD DESIGNER • CURRAN FLOOR
Account
Web
Unifying T-Mobile across brands through a scalable, system-driven dashboard
LEAD DESIGNER • BRAND DASHBOARDS
Emerging Tech
Augmented Reality
Web
Shaped an experimental Augmented Reality shopping flow from concept to testable mobile experience
LEAD DESIGNER • AR SHOPPING EXPERIENCE
Enterprise B2B
0→1
0-to-1 SaaS platform unifying 6 disconnected audit phases into a collaborative workspace, reducing 100+ hours workflow into 10
UX DESIGNER • ADINOVIS
(Built in Figma Sites)
Carolyn
Nickerson
Senior Product Designer
I design customer-facing products that simplify complex decisions and create measurable business impact.
Over the past 8 years, I've led product design across mobile, web, e-commerce, and service experiences used by millions of customers.
My work combines customer insight, business strategy, and systems thinking to create experiences that build trust, reduce friction, and help people achieve their goals with confidence.
Selected Projects
Subscriptions
App & Web
Increasing discovery & engagement across T-Mobile’s subscriptions experiences to reflect how customers think and decide
LEAD DESIGNER • ADD-ONS & BENEFITS
E-commerce
Web
Redesigning how customer’s switch to Prepaid T-Mobile without giving up their own phones
LEAD DESIGNER • MAGENTA PREPAID
E-commerce
0→1 features
Web
Simplifying luxury rug & carpet e-commerce; improving clarity across product discovery & customization flows
LEAD DESIGNER • CURRAN FLOOR
Account
Web
Unifying T-Mobile across brands through a scalable, system-driven dashboard
LEAD DESIGNER • BRAND DASHBOARDS
Emerging Tech
Augmented Reality
Web
Shaped an experimental Augmented Reality shopping flow from concept to testable mobile experience
LEAD DESIGNER • AR SHOPPING EXPERIENCE
Enterprise B2B
0→1
0-to-1 SaaS platform unifying 6 disconnected audit phases into a collaborative workspace, reducing 100+ hours workflow into 10
UX DESIGNER • ADINOVIS
Carolyn
Nickerson
Senior Product Designer
I design customer-facing products that simplify complex decisions and create measurable business impact.
Over the past 8 years, I've led product design across mobile, web, e-commerce, and service experiences used by millions of customers.
My work combines customer insight, business strategy, and systems thinking to create experiences that build trust, reduce friction, and help people achieve their goals with confidence.
Selected Projects
Subscriptions
App & Web
Increasing discovery & engagement across T-Mobile’s subscriptions experiences to reflect how customers think and decide
LEAD DESIGNER • ADD-ONS & BENEFITS
E-commerce
Web
Redesigning how customer’s switch to Prepaid T-Mobile without giving up their own phones
LEAD DESIGNER • MAGENTA PREPAID
E-commerce
0→1 features
Web
Simplifying luxury rug & carpet e-commerce; improving clarity across product discovery & customization flows
LEAD DESIGNER • CURRAN FLOOR
Account
Web
Unifying T-Mobile across brands through a scalable, system-driven dashboard
LEAD DESIGNER • BRAND DASHBOARDS
Emerging Tech
Augmented Reality
Web
Shaped an experimental Augmented Reality shopping flow from concept to testable mobile experience
LEAD DESIGNER • AR SHOPPING EXPERIENCE
Enterprise B2B
0→1
0-to-1 SaaS platform unifying 6 disconnected audit phases into a collaborative workspace, reducing 100+ hours workflow into 10
UX DESIGNER • ADINOVIS